In exchange for all other features, we see this as a nominal and not inconvenient requirement as at the time we were adding new computer assets.
#WHAT IS FISHBOWL INVENTORY SOFTWARE#
įishbowl Manufacturing software at this time time requires the use of a server which we had to supply.
Fishbowl's sales side module allows for effective tracking of lead times as well as sales item forecasting so we are never behind on available inventory. With Fishbowl we can organize warehouse parts inventory, print labels,and organize purchase orders which organizes our supply side.
The variety of modules allow close monitoring of essentially every aspect of physical asset tracking. Our team found both these ease of use and relative ease of integration to be among the most attractive components of Fishbowl. In this time especially, we understand that organization and efficiency are paramount to surviving let alone prospering and we are thankful to Fishbowl for helping. Implementation and support from the software company are beyond poor even after paying many thousands of dollars for extra support and help with implementation.įishbowl Manufacturing Software has proven an invaluable inventory management tool for our team.įishbowl Management software has offered our team a complete supply chain management and physical sales tracking system in one convenient system. It does not support gift cards or customer accounts in any functional way. Point of sale software is nearly un-usable. It appeared to be a great product before we purchased it If you are considering using their products or services I would recommend in the strongest of language possible to not do any business with this company. We are now currently pursuing legal action. Rather than try to do what is right and work things through, they have opted to take a hard line on this issue with no flexibility at all.
The server has been down for long time periods (days at a time), credit card systems won't integrate properly and the software crashes regularly on our machines. Integrations, services, implementation support, and custom reports were paid for and never received. Worst of all, because of their lack of responsiveness, they claim that we are not eligible for a refund on the software because we are past the time limit for the satisfaction guarantee. We paid for a number of items that we have not received months later, went weeks without receiving responses from them during the implementation process, and were verbally promised things that they have walked back or denied entirely. We purchased inventory software from Fishbowl and then had an exceptionally difficult time implementing the software. But they are usually very responsive when i have a problem."
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